Why Choose Authorized Thermador Service?
As an authorized repair company, Home Appliance Care is certified to maintain the "innovation that lasts" engineering of Thermador. From the patented Star® Burners and Liberty® Induction to the advanced Home Connect® AI ecosystem, Thermador appliances are high-performance machines. Our technicians are factory-trained to service these complex systems, ensuring that your 2026 Star-Sapphire® dishwashers and Freedom® columns continue to deliver the luxury experience they were designed for.
Authorized Warranty Repairs
Is your Thermador appliance still under its standard two-year parts and labor warranty? We are the certified team authorized to perform your service in Canada. We coordinate directly with BSH Home Appliances to manage factory-specified diagnostics, ensuring your coverage—including the 5-year 110th Anniversary promotional warranties—remains fully valid while using only genuine Thermador components.
Out of Warranty & Smart Tech Support
For Thermador units past their initial warranty, we provide expert long-term repair and software support. Our technicians are equipped to troubleshoot Home Connect® connectivity issues, calibrate Freedom® Induction sensors, and maintain Zeolite™ StarDry systems, extending the life of your premium culinary investment.
Expert Service for All Thermador Collections
Our technicians are factory trained to service both the bold Professional and sleek Masterpiece® design expressions:
Professional & Masterpiece® Cooking
Complete repair for Pro Grand® and Pro Harmony® ranges, including Star® Burner igniters and convection systems. We also specialize in Freedom® Induction cooktops, Steam-Convection ovens with side-opening doors, and built-in fully automatic coffee machines.
Freedom® Refrigeration & Dishcare
Specialized care for Freedom® Refrigeration columns and 48-inch bottom-freezer units featuring Cool Air Flow technology. We also provide expert service for Star-Sapphire® and Emerald® dishwashers, ensuring peak cleaning and drying performance.
Our Service Areas
Home Appliance Care provides authorized Thermador repair across Eastern Ontario and Western Quebec. Our technicians provide expert service to the following major hubs:
Kanata, Nepean, Cornwall, Clarence-Rockland, Hawkesbury, Carleton Place, Mississippi Mills, Casselman, Kemptville, and Alexandria.