Is Home Appliance Care Inc. authorized for manufacturer warranty repairs?

Yes, Home Appliance Care Inc. is fully factory-authorized to perform manufacturer warranty repairs for the industry's top household appliance brands, including Whirlpool, Samsung, Bosch, Sub-Zero, and many more.

Are your appliance repair technicians licensed and certified?

Absolutely. Safety and expertise are our top priorities. All of our technicians are fully TSSA certified (Licence Number FS - R0076487560), meaning they are legally authorized and rigorously trained to perform repairs on gas and electrical household appliances.

Do you repair appliances that are out of warranty?

Yes, we provide reliable COD (out-of-warranty) repair services. Whether your appliance is brand new or a decade old, our certified technicians can diagnose and fix refrigerators, washers, dryers, ovens, and dishwashers.

What areas do you provide appliance repair services in?

We are the oldest appliance repair company in Ottawa and primarily serve Ottawa, Gatineau, Nepean, Kanata, and Orleans. We also provide dedicated appliance repair services across the Greater Montreal area.

Frequently Asked Questions

How soon can you assess and repair my appliance?

We can usually send a technician to your home same day or next day. (depending on your location and type of problem).

Do you provide a warranty on service and/or parts?

All of our work is warrantied with 90 days parts and labor.

How much does it cost to fix appliances?

To properly fix the appliance, a technician will diagnose the appliance. If a part is needed to complete the repair, a flat rate fee for the repair and the part cost will be quoted for evaluation.

How long until my part comes in?

Most parts get delivered within a 24 to 48 hour period from time of order. We can quickly return to the home once the part is received. All parts order get schedule in priority to get the appliance working again as soon as possible.

What if your company does not have the parts to repair my appliance?

We order the part from the suppliers the same day as your diagnostic. Part orders are normally received withing 24-48 hours.

Do technicians carry parts?

Yes, the technician do have some basic components in the truck. However, many parts are model specific which means a part may have to be ordered in.

How are appointments set?

Call 613-822-7630 or book by email at service@homeappliancecare.com

Are you able to fix appliance brands not listed on your site?

Yes, we often get special requests. Please send us a note via the email and we will get right back to you. service@homeappliancecare.com

What is your service coverage area?

We cover Ottawa and the surrounding areas. See our coverage or call us to see if we can come to you.

Can you diagnose my appliance and give me a quote over the phone?

We can certainly provide a general idea of price to repair your appliance, however each machine is different and price varies from model to model. For this reason only a Technician can provide the correct cost once a diagnostic has been completed.